If your question isn't answered on this page, feel free to email walter@birdejuice.com or use the "Message Us" button and we'll be glad to help.

What is Max VG?

"Max VG" can mean a surprising variety of things in the vaping industry.  We define Max VG as an e-liquid where the only PG in the final product comes from the flavor extracts.  Exact VG/PG ratios are listed on each product page.

How long should I steep your juice?

Our juice was crafted to taste delicious as soon as it arrives.  Some flavors may experience subtle shifts in balance over time but the significant development takes place before the juice is shipped out.  Occasionally we have to send out fresh batches in a pinch but we will be sure to notify you if this is the case.

What's the best way to experience the full flavor from your line?  

While taste is subjective and there's no straightforward "best" method, we recommend dripping our e-liquid on an RDA at higher wattages (80+) to produce the same environment our flavors were crafted in.  Experimenting with various combinations of airflow and wattage will alter how flavors are perceived by the senses, thereby offering unique experiences.  As a general rule of thumb for higher VG e-juice, dense and warm vapor tends to produce the most flavor. Please feel free to adjust these settings until you find a combination that tastes the best to you personally.  

Does your e-juice contain Diacetyl or Acetyl Propionyl?

We do not add Diacetyl or Acetyl Propionyl (also known as 2,3-pentanedione) to our flavors. However, there is naturally occurring diacetyl in some of our products based upon the natural chemistry and flavor extraction process.

How long do orders take to ship out?

Orders can take up to three business days to ship, but the majority are shipped out within one business day.  Orders placed over the weekend will be shipped out on the following Monday.  If an order is taking longer than the expected timeframe to ship out, don't hesitate to email us at walter@birdejuice.com and we'll be glad to investigate.  Note - please allow extra processing time during our larger holiday sales.

Would you like to hear my feedback on your flavors?

Absolutely! We enjoy hearing any and all feedback.  Feel free to reach out through social media or email and let us know your thoughts.  If you're the type who enjoys writing reviews, we would love for you to share your experience with the community at juicedb.com.

What if you don't have the flavor I'm looking for?

We strongly encourage you to check out JuiceDB to find new flavors, whether they're from our brand or from other awesome vendors.  Type any flavor you're looking for into the search bar and you'll be presented with a wide variety of options sorted by feedback.  Good luck finding your next all day vape!

 Do you offer wholesale prices?

We do offer wholesale to vape shops, contact us at walter@birdejuice.com to find out more information.